Frequently asked questions
FAQ
General
What is ZephyrHQ?
ZephyrHQ is the chief of staff for your life. It knows you and shows up for you in every moment of your life — from a checkout to a life change, even the ones you didn't see coming.
What do I need to get started?
An email account. We're starting with Gmail, with more providers planned — the supported list isn't final yet.
Pricing
Is there a free version?
ZephyrHQ starts with a free trial, then continues as a flat subscription. We're pre-launch right now, so it's coming soon.
Do I need Email Pro to use my email?
No — email is part of Core. From the day you connect, Core surfaces the email that needs you. Email Pro is an optional add-on for heavier setups: bringing in your full email history and connecting more than five inboxes.
What is Autopilot?
Autopilot is the opt-in AI tier that acts for you — sorting and labeling your inbox, and drafting replies you can send with a tap. It's off by default: Core leaves your inbox alone until you turn it on. It's coming after launch.
Are these the final prices?
No. The plans, names, and numbers are a working draft and may change before launch.
Privacy & data
Do you sell my data?
No. ZephyrHQ runs on a flat subscription — no ads, no kickbacks. We don't sell your data or share it with advertisers.
What does ZephyrHQ do with AI?
In Core, AI understands your mail and surfaces what matters — and you decide how much it does. Anything hands-on, like sorting your inbox, drafting, or sending, lives in the opt-in Autopilot tier.
Can I delete my data?
Yes. Delete your account and your data is hard-deleted from our systems — not marked "deleted" and kept around — and removed from backups too. See our Privacy Policy for the specifics.
Security
How is my account protected?
Full account security — passkeys and two-factor — is in every plan, never behind a paywall. Your data is encrypted at rest with customer-managed keys and in transit over TLS on every connection, with extra field-level encryption for the most sensitive data, like the tokens that connect your accounts. Access to user data is limited to a small number of engineers on a need-to-know basis, logged and audited — we don't browse your data. See our Privacy Policy for the details.
How do I report a security issue?
Email security@myzephyrhq.com — we investigate every report.